Ray Salas Archives - OpenSearch

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Ray Salas

As a leader with 20+ years of team building and people management experience at companies like JP Morgan Chase, Microsoft, and Amazon, Ray has been both a creator and consumer of customer research. As a research leader, he has implemented frameworks that deeply integrate human insight into engineering and product lifecycles, and he has driven prioritizations and roadmaps by balancing human insight, tech capability, and business viability. Above all, Ray believes in product and service development that is customer led and not just customer validated.
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Using heuristic evaluation to inform the user experience strategy of a product

August 16, 2024

Analytics products such as OpenSearch rely heavily on visual interfaces such as dashboards to communicate the meaning of data to end users. These products offer... Read more.

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Using heuristic evaluation to inform the user experience strategy of a product

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