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Common issues
This page contains a list of common issues and workarounds.
OpenSearch Dashboards fails to start
If you encounter the error FATAL Error: Request Timeout after 30000ms during startup, try running OpenSearch Dashboards on a more powerful machine. We recommend four CPU cores and 8 GB of RAM.
Multi-tenancy issues in OpenSearch Dashboards
If you’re testing multiple users in OpenSearch Dashboards and encounter unexpected changes in tenant, use Google Chrome in an Incognito window or Firefox in a Private window.
Expired certificates
If your certificates have expired, you might receive the following error or something similar:
ERROR org.opensearch.security.ssl.transport.SecuritySSLNettyTransport - Exception during establishing a SSL connection: javax.net.ssl.SSLHandshakeException: PKIX path validation failed: java.security.cert.CertPathValidatorException: validity check failed
Caused by: java.security.cert.CertificateExpiredException: NotAfter: Thu Sep 16 11:27:55 PDT 2021
To check the expiration date for a certificate, run this command:
openssl x509 -enddate -noout -in <certificate>
Encryption at rest
The operating system for each OpenSearch node handles encryption of data at rest. To enable encryption at rest in most Linux distributions, use the cryptsetup command:
cryptsetup luksFormat --key-file <key> <partition>
For full documentation on the command, see the Linux man page.
Can’t update by script when FLS, DLS, or field masking is active
The security plugin blocks the update by script operation (POST <index>/_update/<id>) when field-level security, document-level security, or field masking are active. You can still update documents using the standard index operation (PUT <index>/_doc/<id>).
Illegal reflective access operation in logs
This is a known issue with Performance Analyzer that shouldn’t affect functionality.