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securityadmin.sh Troubleshooting

This page includes troubleshooting steps for securityadmin.sh. The script can be found at /plugins/opensearch-security/tools/securityadmin.sh. For more information about using this tool, see Applying changes to configuration files.

Table of contents

• Cluster not reachable
  • Check hostname
  • Check the port
• None of the configured nodes are available
  • Check cluster name
  • Check hostname verification
  • Check cluster state
  • Check the security index name
• “ERR: DN is not an admin user”
• Use the diagnose option

Cluster not reachable

If securityadmin.sh can’t reach the cluster, it outputs:

OpenSearch Security Admin v6
Will connect to localhost:9300
ERR: Seems there is no opensearch running on localhost:9300 - Will exit

Check hostname

By default, securityadmin.sh uses localhost. If your cluster runs on any other host, specify the hostname using the -h option.

Check the port

Check that you are running securityadmin.sh against the transport port, not the HTTP port.

By default, securityadmin.sh uses 9300. If your cluster runs on a different port, use the -p option to specify the port number.

None of the configured nodes are available

If securityadmin.sh can reach the cluster, but can’t update the configuration, it outputs this error:

Contacting opensearch cluster 'opensearch' and wait for YELLOW clusterstate ...
Cannot retrieve cluster state due to: None of the configured nodes are available: [{#transport#-1}{mr2NlX3XQ3WvtVG0Dv5eHw}{localhost}{127.0.0.1:9300}]. This is not an error, will keep on trying ...

• Try running securityadmin.sh with -icl and -nhnv.

  If this works, check your cluster name as well as the hostnames in your SSL certificates. If this does not work, try running securityadmin.sh with --diagnose and see diagnose trace log file.

• Add --accept-red-cluster to allow securityadmin.sh to operate on a red cluster.

Check cluster name

By default, securityadmin.sh uses opensearch as the cluster name.

If your cluster has a different name, you can either ignore the name completely using the -icl option or specify the name using the -cn option.

Check hostname verification

By default, securityadmin.sh verifies that the hostname in your node’s certificate matches the node’s actual hostname.

If this is not the case (e.g. if you’re using the demo certificates), you can disable hostname verification by adding the -nhnv option.

Check cluster state

By default, securityadmin.sh only executes if the cluster state is at least yellow.

If your cluster state is red, you can still execute securityadmin.sh, but you need to add the -arc option.

Check the security index name

By default, the Security plugin uses .opendistro_security as the name of the configuration index. If you configured a different index name in opensearch.yml, specify it using the -i option.

“ERR: DN is not an admin user”

If the TLS certificate used to start securityadmin.sh isn’t an admin certificate, the script outputs:

Connected as CN=node-0.example.com,OU=SSL,O=Test,L=Test,C=DE
ERR: CN=node-0.example.com,OU=SSL,O=Test,L=Test,C=DE is not an admin user

You must use an admin certificate when executing the script. To learn more, see Configuring admin certificates.

Use the diagnose option

For more information on why securityadmin.sh is not executing, add the --diagnose option:

./securityadmin.sh -diagnose -cd ../../../config/opensearch-security/ -cacert ... -cert ... -key ... -keypass ...

The script prints the location of the generated diagnostic file.