Dattell

About Dattell

Dattell offers consulting support and managed services for OpenSearch, Elasticsearch, Kafka, and Pulsar. We support implementations in our clients’ environments, on-prem or cloud (AWS, GCP, Azure).

All of our team members are senior level DevOps, IT, or programming professionals with 10+ years experience running data infrastructure for complex use cases.

Products & services

Managed OpenSearch

We provide enterprise level managed OpenSearch in your environment. You will work with a consistent OpenSearch expert who gets to know your team, use case, and implementation. This OpenSearch engineer will be available to you like an extension of your team on Slack/Teams/etc., in meetings, by phone, and email. They will focus on preventative maintenance, optimization, monitoring, training, and any other technical assistance needed. Your dedicated engineer will also be the first to respond 24×7 to production-level issues. And we have our larger team of OpenSearch engineers available for additional support. We guarantee a response time of 15 minutes for production level issues, 24x7x365.

Consulting Services for OpenSearch

We provide you with a consistent OpenSearch expert who gets to know your team, use case, and implementation. This OpenSearch engineer will be available to you during work hours like an extension of your team on Slack/Teams/etc., in meetings, by phone, and email. They will focus on preventative maintenance, optimization, monitoring, training, and any other technical assistance needed. We guarantee a response time of 3 business hours for all issues/inquiries, and we have an average response time of 20 minutes.

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